Privacy Policy | Grounded Flooring

Last updated: 2026. This is a starting template — please have it reviewed so it reflects your exact practices and meets UK requirements.

Who we are

Grounded Flooring Ltd ('we', 'us') provides flooring design and installation services in Bristol, Bath and the surrounding areas. This policy explains how we handle personal data you share with us.

What we collect

When you contact us or request a quote, we may collect your name, contact details, postcode and information about your project. We collect this so we can respond to your enquiry and provide our services.

How we use your data

We use your information to respond to enquiries, arrange consultations, provide quotes and deliver our services. We may contact you about your enquiry by phone, SMS or messaging apps such as WhatsApp.

Lawful basis

We process your data on the basis of your consent and our legitimate interest in responding to enquiries and running our business, and to perform any contract for services with you.

Sharing & storage

We do not sell your data. We use trusted service providers (such as our CRM and communications tools) to manage enquiries, and we keep your data only as long as necessary.

Your rights

Under UK GDPR you have rights to access, correct, delete or restrict the use of your personal data, and to object to processing. To exercise these, contact us using the form on our contact page or by phone.

Contact

For any questions about this policy or your data, please get in touch via our contact page or call +44 7925 059478.